WEBSITE TERMS AND PRIVACY POLICY

Last updated: November 11th 2025

INTRODUCTION

Welcome to HighCom Armor’s website. By accessing or using this website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our website.

HighCom Armor Direct LLC (for civilian and professional sales) and HighCom Armor Solutions, Inc. (for dealer sales) (“we” or “us” or “our” or “HighCom”) respects the privacy of our users (“user” or “you”). This Website Terms and Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website highcomarmor.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this Website Terms and Privacy Policy carefully. If you do not agree with the terms of this Website Terms and Privacy Policy, please do not access the site.

We reserve the right to make changes to this Website Terms and Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Website Terms and Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Website Terms and Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Website Terms and Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Website Terms and Privacy Policy by your continued use of the Site after the date such revised Website Terms and Privacy Policy is posted.

Intellectual Property Rights

All content, trademarks, logos, and intellectual property displayed on this website are the property of HighCom or its licensors. You may not reproduce, distribute, or use any content without prior written permission.

Use of Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website. You must not misuse the website by introducing viruses, trojans, or other harmful material.

User Accounts (If Applicable)

If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account.

Limitation of Liability

To the maximum extent permitted by law, HighCom and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damage arising out of your use of the website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites.

COLLECTION OF YOUR INFORMATION

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, locational data, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, may be requested that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data

Financial information may be collected by our payment processor (but not HighCom Armor), such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, PayStand and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

Data From Social Networks

User information from social networking sites, such as Facebook, Google+, Instagram, Pinterest, Twitter, Truth Social, YouTube, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.

Social Media Widgets: Our Services may include social media features, such as the Facebook Like button, and widgets, such as the “Share this” button, or interactive mini-programs that run on our websites (collectively referred to as “Features”). These Features may collect your IP address, which page you are visiting, and may set a cookie to enable the Feature to function properly. The Features are either hosted by a third party or hosted directly on our Services. Your interactions with these Features on a third-party site are governed by the privacy policy of the company providing it.

Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

Third-Party Data

Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.

Data From Contests, Giveaways, and Surveys

Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

RETENTION AND SECURITY

We will retain your Personal Information for as long as your account is active, as needed to provide you Services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

We follow generally accepted standards to protect the Personal Information submitted to us, both during transmission and once we receive it. For example, when you enter sensitive information (such as your login credentials), we encrypt the transmission of that information using secure socket layer technology (SSL). However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

DATA PRIVACY STATEMENT

Residents of certain states have specific rights under their state’s privacy laws. The disclosures and privacy rights below apply to individual residents of the state of California, Colorado, Connecticut, Nevada, Utah, and Virginia.

Personal Information Disclosures: In general, within the preceding 12 months:

• We have collected the categories of Personal Information listed 2 above.

• We have collected these categories of Personal Information directly from you, when you use our Services, automatically through data collection technologies, and from third parties for the purposes described above.

• We have disclosed the following categories of Personal Information for business purposes: Identifiers and contact information; professional and employment-related information; billing information; audio, electronic, and visual information; commercial information; profile information and inferences; and internet network activity information.

• We have not sold your Personal Information.

Data Privacy Rights: Customers who wish to exercise the rights listed below should send an email to [email protected].

• The right to know. You have the right to request to know (i) the specific pieces of Personal Information we have about you; (ii) the categories of Personal Information we have collected about you in a designated time period; (iii) the categories of sources from which that Personal Information was collected; (iv) the categories of your Personal Information that we sold or disclosed in a designated time period; (v) the categories of third parties to whom your Personal Information was sold or disclosed in a designated time period; and (vi) the purpose for collecting and selling your Personal Information.

• The right to deletion. You have the right to request that we delete the Personal Information that we, including our third-party Service Providers, have collected or maintained about you. We may deny your request under certain circumstances, such as if we need to comply with our legal obligations or complete a transaction for which your Personal Information was collected. If we deny your request for deletion, we will let you know the reason why.

• The right to correct. You have the right to request correction of any inaccurate Personal Information we have about you.

• The right to access and data portability. You have the right to easy and portable access to all pieces of Personal Information that we have collected or maintain about you.

• The right to opt-in and opt-out of selling of your Personal Information. We do not sell your Personal Information.

• The right to opt-in and opt-out of sharing of your Personal Information for cross-contextual behavioral advertising, otherwise referred to as targeted advertising. You can manage your preferences here.

• The right to limit use and disclosure of sensitive personal information. You have the right to restrict the ways in which we use and disclose your sensitive personal information. We do not use, share, or disclose your sensitive personal information in any way, except as outlined in this privacy policy for the purposes of providing our Services to you. We do not exchange sensitive personal information for targeted advertising, nor for any commercial or monetary purposes.

• The right to opt-out of profiling based upon personal data. You have the right to opt-out of any processing of personal data for the purposes of profiling for decisions that produce legal effects or similarly significant effects on you. We do not use your Personal Information for this purpose.

• The right to equal service. If you choose to exercise any of these rights, we will not discriminate against you in any way. If you exercise certain rights, understand that you may be unable to use or access certain features of our Services.

We will take steps to verify your identity before processing your privacy rights requests. We will not fulfill your request unless you have provided sufficient information for us to verify you are the individual about whom we collected Personal Information. If you have an Account with us and use our Services, we will use our existing Account authentication practices to verify your identity. If you do not have an Account with us, we may request additional information about you to verify your identity. We will only use the Personal Information provided in the verification process to verify your identity or authority to make a request and to track and document request responses, unless you initially provided the information for another purpose.

You may use an authorized agent to submit a privacy rights request. When we verify your agent’s request, we may verify both your and your agent’s identity and request a signed document from you that authorizes your agent to make the request on your behalf. To protect your Personal Information, we reserve the right to deny a request from an agent that does not submit proof that they have been authorized by you to act on their behalf.

Appealing Privacy Rights Decisions: You may appeal a decision we have made in connection with your privacy rights request. All appeal requests should be submitted by emailing us at [ ] with the subject line “Privacy Request Appeal.”

Shine the Light: Our California customers are also entitled to request and obtain from HighCom Armor once per calendar year information about any of your Personal Information shared with third parties for their own direct marketing purposes, including the categories of information and the names and addresses of those businesses with which we have shared such information. To request this information, please contact us at [email protected].

USE OF YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Administer sweepstakes, promotions, and contests.

• Assist law enforcement and respond to subpoena.

• Compile anonymous statistical data and analysis for use internally or with third parties.

• Create and manage your account.

• Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you.

• Email you regarding your account or order.

• Enable user-to-user communications.

• Fulfill and manage purchases, orders, payments, and other transactions related to the Site.

• Generate a personal profile about you to make future visits to the Site more personalized.

• Increase the efficiency and operation of the Site.

• Monitor and analyze usage and trends to improve your experience with the Site.

• Notify you of updates to the Site.

• Offer new products, services and/or recommendations to you.

• Perform other business activities as needed.

• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

• Process payments and refunds.

• Request feedback and contact you about your use of the Site.

• Resolve disputes and troubleshoot problems.

• Respond to product and customer service requests.

• Send you a newsletter.

• Solicit support for the Site.

DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

Interactions with Other Users

If you interact with other users of the Site, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.

Online Postings

When you post comments, contributions or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.

Third-Party Advertisers

We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies in order toto provide advertisements about goods and services of interest to you.

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Website Terms and Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

Business Partners

We may share your information with our business partners to offer you certain products, services or promotions.

Other Third Parties

We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

Sale or Bankruptcy

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Website Terms and Privacy Policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

TRACKING TECHNOLOGIES

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use ofusing tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies but be aware that such action could affect the availability and functionality of the Site. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy posted on the Site., which is incorporated into this Privacy Policy. By using the Site, you agree to be bound by our Cookie Policy.

Internet-Based Advertising

Additionally, we may use third-party software to serve ads on the Site, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us. For more information about opting-out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

Website Analytics

We may also partner with selected third-party vendors such as Google Analytics to allow tracking technologies and remarketing services on the Site through the use of first party cookies and third-party cookies, to, among other things, analyze and track visitors use of the Site , determine the popularity of certain content and better understand online activity. By accessing the Site, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor or the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

THIRD-PARTY WEBSITES

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Website Terms and Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site.

SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

POLICY FOR CHILDREN

We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data, we have collected from children under age 18, please contact us using the contact information provided below.

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Website Terms and Privacy Policy. Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. If you set the DNT signal on your browser, we will respond to such DNT browser signals.

CALIFORNIA PRIVACY RIGHTS

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Site, you have the right to request removal of unwanted data that you publicly post on the Site. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Site, but please be aware that the data may not be completely or comprehensively removed from our systems.

GOVERNING LAW

These terms are governed by the laws of your Statethe State of Ohio. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of that regionOhio.

CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

HighCom Armor Solutions, Inc
2901 East 4th Ave, Unit J
Columbus, Ohio 43219
+1 614-500-3065
[email protected]

Terms & Conditions

Product Terms & Conditions (THE AGREEMENT)

WITH THE PURCHASE OF ANY BODY ARMOR OR BALLISTIC PROTECTIVE PRODUCT (the “Products”), BUYER’S ACKNOWLEDGES THAT IT IS UNDERSTOOD THAT THE PRODUCTS ARE NOT “BULLETPROOF”, NOR “BULLET-RESISTANT” EVEN IF PROPERLY MAINTAINED. ANY CLAIM OF COMPLIANCE WITH ANY STANDARD OR SPECIFICATION (INCLUDING NIJ STANDARDS) DOES NOT MEAN AND HIGHCOM ARMOR DIRECT LLC (“HIGHCOM ARMOR DIRECT”) AND ITS AFFILIATES DOES NOT SO WARRANT THAT THE PRODUCT WILL PREVENT BULLET PENETRATION,OR PROTECT AGAINST BALLISTIC THREATS, RIFLE FIRE, OR OTHER SHARP EDGED OR POINTED OBJECTS OR THAT THE IMPACT WILL NOT CAUSE INJURIES EVEN IF THE BULLET OR OTHER BALLISTIC THREAT IS STOPPED. IN ADDITION, THERE MAY BE ADDITIONAL “BEHIND ARMOR BLUNT TRAUMA (BABT) OR BEHIND HELMET BLUNT TRAUMA (BHBT) CAUSING A RISK FOR INJURY OR POTENTIALLY DEATH NOTWITHSTANDING USE OF ANY PRODUCTS. THESE INJURIES CAN RANGE FROM SEVERE BRUISES, BROKEN BONES, AND POSSIBLY INTERNAL INJURIES AND DEATH OR DISABILITY. IF STRUCK BY A BULLET EVEN WHILE USING BALLISTIC PROTECTIVE PRODUCTS, BUYER SHOULD SEEK IMMEDIATE MEDICAL ATTENTION TO ENSURE THERE ARE NO FURTHER INJURIES RESULTING FROM AN IMPACT. FAILURE TO FOLLOW STORAGE, USE, FITMENT, AND USE INSTRUCTIONS MAY IMPACT ON THE EFFICACY AND INTENDED PROTECTION OF OUR PRODUCTS AND THAT BUYER ASSUMES ALL RISK OF USE OF THE PRODUCTS. THE PARTIES AGREE THAT THE PURCHASE OF THE PRODUCTS IS SOLELY FROM HIGHCOM ARMOR DIRECT AND NO OTHER AFFILIATE THEREOF.

ALL SALES ARE FINAL.

With any purchase you confirm and attest the following:
- You are of legal age to own the item purchased.
- You do not have a criminal background.
- You are legally allowed to purchase the specified item in your state.
- You are not violating any state or federal laws with your purchase.
- You are not legally prohibited from purchasing the items chosen.
- You are not involved in criminal activities or groups.
- You are not legally banned from owning firearms or body armor.
- This purchase is for Buyer personally. The Product may not be transferred, loaned or otherwise shared with another individual. Furthermore, the Buyer agrees that the Products will only be utilized in the state, municipality, or county where the Product was shipped by HighCom Armor Direct. The original Buyer is responsible to report loss, theft, or transfer, to HighCom Armor Direct customer service and his/her local law enforcement.
- No individual sales made from this website can be exported from the United States (see Section 11 below).
- It is agreed that if for any reason law enforcement needs information regarding one of our purchasing parties HighCom Armor Direct will share this information.
THE PRODUCTS ARE PROVIDED “AS IS” AND “WITH ALL FAULTS. (A) NEITHER HIGHCOM ARMOR DIRECT NOR ANY PERSON ON HIGHCOM ARMOR DIRECT’S BEHALF HAS MADE OR MAKES ANY EXPRESS OR IMPLIED REPRESENTATION OR WARRANTY WHATSOEVER, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF: (i) MERCHANTABILITY; (ii) FITNESS FOR A PARTICULAR PURPOSE; (iii) TITLE; OR (v) PERFORMANCE OF PRODUCTS TO STANDARDS SPECIFIC TO THE COUNTRY OF IMPORT, WHETHER ARISING BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED, AND (B) BUYER ACKNOWLEDGES THAT IT HAS NOT RELIED ON ANY REPRESENTATION OR WARRANTY MADE BY HIGHCOM ARMOR DIRECT, OR ANY OTHER PERSON ON HIGHCOM ARMOR DIRECT’S BEHALF. To the extent permitted under the California Song-Beverly Consumer Warranty Act, this product is sold “AS IS” and “WITH ALL FAULTS”. The entire risk as to the quality and performance of the product is with the Buyer. HighCom Armor Direct does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current or error-free. HighCom Armor Direct are not an insurer, and bear no liability for any use, misuse, or failure to perform. By purchasing HighCom Armor Direct Products, Buyer, on its own behalf and on behalf of its successors and heirs assumes ALL risks of use or misuse, and agree not to hold HighCom Armor Direct, its dealers, distributors, supplier or other “partners” liable in any way and release HighCom Armor Direct its dealers, distributors, supplier or other “partners” from claims for any damages, injuries, or fatalities resulting from the use, misuse, or wrongful use of HighCom Armor Direct products. Buyer assumes all risk and liability resulting from use of the products, services, or information delivered hereunder, whether used singly or in combination with other products, services, or information. WHILE THE NATIONAL INSTITUTE OF JUSTICE (NIJ) STANDARDS ARE PUBLISHED TO ASSIST UNDERSTANDING THAT A PRODUCT IS DESIGNED TO STOP A BULLET OR OTHER PROJECTILE PER A SPECIFIED LEVEL OF PROTECTION (FOR REFERENCE ONLY PLEASE SEE: https://cjttec.org/equipment-standards/ THERE IS NO WARRANTY OR GUARANTEE THAT THE PRODUCTS WILL SO PERFORM OR STOP A BULLET OR OTHER PROJECTILE PER SUCH SPECIFIED LEVEL OF PROTECTION. Products shall not be returned to HighCom Armor Direct without HighCom Armor Direct’s prior written permission at their sole discretion. No charge or expense incident to any claims will be allowed unless approved by an authorized representative of HighCom Armor Direct. If consent is provided by HighCom Armor Direct, the return policy is listed at Temp Link: HighCom Armor Direct Return Policy for Consumers.pdf

Contact for HighCom Support: 614-500-3065

3. The Products are provided Ex Works HighCom Armor Direct Warehouse (Incoterms 2020). The Buyer shall reimburse the HighCom Armor Direct for all sales, use, value added and similar taxes (but excluding for avoidance of doubt HighCom Armor Direct income taxes) excises or other charges which the HighCom Armor Direct may be required to pay to any government or governmental authority (national, state. provincial or local) upon the sale, production or transportation of the products, services, or information sold hereunder. In the event Buyer fails to fulfill HighCom Armor Direct’s terms of payment, or in case HighCom Armor Direct shall have any doubt any time as to Buyer’s financial responsibility, HighCom Armor Direct may decline to make further deliveries except upon receipt of cash or satisfactory security. HighCom Armor Direct intends to ship all Products within an estimated 3-5 business days and larger orders, out of stock items, and custom-built products may take 30-90+ days depending on the specifics of order.

Once the order is placed online Buyer will receive an order confirmation with the status of the order. Once the order is shipped, Buyer will receive an email notification with a tracking number.
Damage to product in shipment – refer to the carrier Terms of Service
Lost or undelivered products – refer to the carrier Terms of Service
Due to the nature of HighCom Protective Products, deliveries cannot be made to a “Post Office Box (P.O. Box), Fleet Post Office (FPO), or Army Post Office (APO).

4. No Cancellations. Orders are not cancellable and sales by the Buyer are not returnable. HighCom reserves the right to cancel any sale or order at its sole discretion including as a result of limitations of inventory, materials, supplies, shipping issues and determinations by HighCom Armor Direct that Buyer is not eligible to purchase applicable Products.

5. Indemnification – Buyer (on own behalf and on behalf of successors or heirs) will indemnify, defend, and hold HighCom Armor Direct and its officers, directors, shareholders, members, employees, and affiliates harmless from and against any and all losses, costs, damages, liabilities, or expenses (including reasonable attorneys’ fees) arising or resulting from any claims of Buyer complied in all respects with all Laws; and use of the Products after misuse, or other non-compliance with Product care guides.

https://highcomarmor.box.com/s/uan8jwcf9zblgb2w66uylnt0fr6q982q

6. Limitation of Damages. IN NO EVENT WILL HIGHCOM ARMOR DIRECT’S AND ITS AFFILIATES AGGREGATE LIABILITY TO BUYER (AND ITS SUCCESSORS AND HEIRS) FOR ANY AND ALL DAMAGES ARISING FROM ANY AND ALL CLAIMS RELATED TO THE BREACH OF THIS AGREEMENT, USE, DEFECT IN, NONDELIVERY, OR THE PROVISION OF ANY PRODUCT, SERVICE, OR INFORMATION COVERED BY THIS AGREEMENT, REGARDLESS OF WHETHER THE FORM OF ACTION IS BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE, OR OTHERWISE, EXCEED THE TOTAL PRICE PAID BY BUYER TO HIGHCOM ARMOR DIRECT FOR THE PRODUCTS, SERVICES, OR INFORMATION IN RESPECT OF WHICH DAMAGES ARE CLAIMED. NO CLAIM SHALL BE ALLOWED FOR PRODUCT THAT HAS BEEN MODIFIED OR MISUSED IN ANY MANNER. FAILURE TO GIVE NOTICE OF A CLAIM WITHIN NINETY (90) DAYS FROM DATE OF DELIVERY, OR THE DATE FIXED FOR DELIVERY (IN CASE OF NONDELIVERY) SHALL CONSTITUTE A WAIVER BY BUYER OF ALL CLAIMS IN RESPECT OF SUCH PRODUCTS.

7. Consequential Damage Disclaimer. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EACH PARTY HERETO WAIVES ANY CLAIM FOR INDIRECT, CONSEQUENTIAL, PUNITIVE, EXEMPLARY OR MULTIPLIED DAMAGES ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE PROVISION OF ANY PRODUCT, SERVICE, OR INFORMATION. TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE PARTIES WAIVE AND AGREE NOT TO ASSERT NON-CONTRACTUAL CLAIMS ARISING UNDER STATE LAW RELATING TO THIS AGREEMENT OR THE PROVISION OF ANY PRODUCT, SERVICE, OR INFORMATION COVERED BY THIS AGREEMENT, AND THIS AGREEMENT SHALL BE DEEMED TO INCLUDE SUCH LANGUAGE AS MAY BE REQUIRED TO AFFECT SUCH WAIVER. WAIVER BY EITHER PARTY OF ANY DEFAULT BY THE OTHER HEREUNDER SHALL NOT BE DEEMED A WAIVER BY SUCH PARTY OF ANY DEFAULT BY THE OTHER WHICH MAY THEREAFTER OCCUR.

8. No liability shall result from delay in performance or nonperformance, directly or indirectly caused by circumstances beyond the control of the party affected, including, but not limited to, act of God, fire, explosion, flood, war, act of or authorized by any Government, accident, labor trouble or shortage, pandemic, inability to obtain material, equipment or transportation, failure to obtain or hardship in obtaining reasonably priced supplies of materials, or failure of usual transportation mode. Quantities so affected may be eliminated from the agreement without liability, but the agreement shall remain otherwise unaffected. HighCom Armor Direct shall have no obligation to purchase supplies of the product specified herein to enable it to perform this Agreement.

9. Restrictions on Product Testing and Evaluation (“T&E”) Requests. Buyer is strictly prohibited from sharing, distributing, or providing HighCom Armor Direct products for T&E purposes without obtaining prior written authorization from HighCom Armor Direct which consent may be withheld at the sole discretion of HighCom Armor Direct. T&E includes, but is not limited to, any product demonstrations, field testing, or evaluations conducted by third parties, organizations, or individuals. Unauthorized sharing of HighCom Armor Direct products for T&E purposes is a material breach of this Agreement. Testing conducted by individuals, departments, or other entities are not official and detract from the overall quality and compliance by the whole of the armor manufacturer community. Unofficial tests, whether positive or negative, reports, videos, and/or “posts” should not be regarded as a measure of value or validity. The misleading nature of these entities should be regarded as libelous and, in some cases, illegal. These actions may be pursued by law enforcement or susceptible to legal action.

10. Special Conditions.

Lawful Citizen: HighCom Armor Direct reserves the right to refuse any sale to any Buyer which order is suspected of be or is to be delivered to a convicted felon and suspected criminals or anyone HighCom Armor Direct determines in its sole discretion as a potential threat to law enforcement or their community.
Connecticut Residents: As a result of restrictions under Connecticut state law, HighCom Armor Direct will not offer for sale or delivery into the state of Connecticut body armor or related items. Please visit your local law enforcement supply store for support in this matter. This foregoing does not apply to law enforcement officers and agencies.
New York Residents: As a result of restrictions under New York state law, HighCom Armor Direct will not offer for sale or delivery into the state of New York body armor or related items. Please visit your local law enforcement supply store for support in this matter. This foregoing does not apply to law enforcement officers and agencies and certain government emergency response organizations.
HighCom Armor Direct maintains a database of serialized products that may be shared with law enforcement.

11. EXPORT ADMINISTRATION REGULATION (EAR) AND INTERNATIONAL TRAFFIC IN ARMS

REGULATIONS (ITAR)

Products purchased from HighCom Armor Direct may contain hardware/technical data within the definition of 15 CFR Chapter VII, Subchapter C – EXPORT ADMINISTRATION REGULATIONS Part 730 through 774, as well as 22 CFR Chapter I, Subchapter M – INTERNATIONAL TRAFFIC IN ARMS REGULATIONS part 120 through 130, and may be subject to the export control laws of the U.S.
The unauthorized reproduction, dissemination, or transfer of these products or technical data by any method to a foreign person, whether within the U.S. or abroad without the written authorization of the Department of Commerce Bureau of Industry & Security (BIS), Department of State Directorate of Defense Trade Controls (DDTC), or Department of Treasury Office of Foreign Assets Controls (OFAC) is strictly prohibited by law. (Please see 15 C.F.R., 22 C.F.R., 18 U.S.C., 22 U.S.C., and 50 U.S.C. for additional information)
Due to these laws and regulations, HighCom Armor Direct is required to only sell our products to lawful U.S. persons unless with an approved export license and therefore we use a simple method to verify proof of citizenship/residency before processing and delivering purchased protective products. By placing an order on our website, you agree to these requirements and that a request for your passport, birth certificate, and/or other form of identification may be required. If you refuse to provide this information your order will be canceled, and a refund will be provided.
To learn more about these regulations and laws please visit the agency websites below:

ITAR REGULATIONS (https://www.pmddtc.state.gov/ddtc_public/ddtc_public)
EXPORT ADMINISTRATION REGULATIONS (https://www.bis.gov/regulations/ear)
OFFICE OF FOREIGN ASSETS CONTROL (https://ofac.treasury.gov/)

The term “export,” as used in the ITAR, includes the obvious activities of sending or taking any ITAR-controlled commodity or information out of the United States. However, the term export also includes transferring EAR and ITAR-controlled commodities or information within the United States to anyone not a U.S. citizen or lawful permanent resident (with certain narrow exceptions). Given this definition, transfers of ITAR controlled commodities or information to non-U.S. employees of U.S. companies entirely within the U.S. are exports.
If the individual is not a U.S person, when applying the “deemed export” rules the EAR looks at the person’s most recent citizenship or permanent residence whereas the ITAR looks at the person’s country of origin (i.e., country of birth) and all current citizenships.
The most important phrase, from which most other ITAR definitions flow, is the phrase “defense article.” The ITAR defines “defense article” as any item or “technical data” identified on the USML, which is set forth in Part 121.1 of the ITAR. The definition of defense article additionally includes models, mockups, and other physical forms that reveal technical data directly relating to USML items.
BODY ARMOR classified on ITAR as category X personal protective equipment including NIJ level IV or higher performance body armor plates.
BODY ARMOR classified on EAR as category 1A005 and 1A613 as body armor, including NIJ level Type IIA, II, IIIA, or III.
BALLISTIC SHIELDS classified on EAR as category 0A979
§ 120.62 U.S. person: U.S. person means a person who is a lawful permanent resident as defined by 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). It also means any corporation, business association, partnership, society, trust, or any other entity, organization, or group that is incorporated to do business in the United States. It also includes any governmental (federal, state, or local) entity. It does not include any foreign person as defined in § 120.63 of this part.
If you have additional questions on this matter, please feel free to contact HighCom Armor Direct or feel free to contact the U.S. government agencies directly at any of the below phone or email addresses to inquire about the specific laws or regulations cited above.

ITAR DDTC

U.S. Department of State DDTC- Phone: (202) 663-1282
E-mail: [email protected]

EAR BIS

To speak with an export counselor, you may call one of the following numbers: (202) 482-4811 – Outreach and Educational Services Division (located in Washington, DC), (949) 660–0144 – Western Regional Office (located in Irvine, CA), (408) 998-8806 – Northern California branch (located in San Jose, CA), or e-mail your inquiry to the Export Counseling Division of the Office of Exporter Services at: [email protected]
OFAC DOT – Toll Free Hotline 1-800-540-6322, Local Hotline 1-202-622-2490, OFAC Licensing Division (Direct) 1-202-622-2480
BACKGROUND SCREENING: HighCom Armor Direct performs background screening on its customers and suppliers against required EAR/ITAR “lists”.

12. If for any reason (including but not limited to force majeure HighCom Armor Direct is unable to supply the total demand for products specified herein, HighCom Armor Direct may distribute its available supply among any or all purchasers, as well as departments and divisions of HighCom Armor Direct, or may distribute its available supply among one or a number of purchasers at its discretion or on such basis as it may deem fair and practical, without liability for any failure of performance which may result therefrom.

13. HighCom Armor Direct may furnish such technical assistance and information as it has available with respect to the use of the Products covered by this Agreement. Unless otherwise agreed in writing, all such information will be provided “AS IS” for information only without any warranty and does not modify the terms of this Agreement Buyer agrees to evaluate such information, to make an independent decision regarding the suitability of such information, products and services for Buyer’s application, and only use such products, services and information pursuant to the current good product stewardship principles and all regulatory requirements applicable to Buyer’s business.

14. Buyer acknowledges that it has received and is familiar with HighCom Armor Direct’s labeling and literature concerning the Products and its properties. Buyer agrees that Products sold hereunder will not knowingly be resold or given in sample form to persons using or proposing to use the products for purposes contrary to recommendations given by HighCom Armor Direct or prohibited by law but will be sold or given as samples only to persons who can handle, use and dispose of the products safely.

15. Term and Termination. HighCom Armor Direct may terminate this Agreement by providing written Notice to Buyer, (a) for any reason or no reason, which termination shall become effective no less than 30 days after delivery of the written Notice or (b) if Buyer breaches any provision of this Agreement, and either the breach cannot be cured or, if the breach can be cured, it is not cured by Buyer within 15 days after Sales Partner’s receipt of written Notice of such breach. All Sections of this Agreement except for Section survive termination of this Agreement.

16. Except as may be contained in a separate trademark license, the sale of Product (even if accompanied by documents using a trademark or trade name of HighCom Armor Direct) does not convey a license, express or implied, to use any trademark or trade name of HighCom Armor Direct, and Buyer shall not use any trademark or trade name of HighCom Armor Direct in the conduct of its business without HighCom Armor Direct’s prior written consent.

17. This Terms and Conditions is not assignable or transferable by Buyer, in whole or in part, except with the prior written consent of HighCom Armor Direct. HighCom Armor Direct reserves the right to sell, assign, or otherwise transfer its right to receive payment under this agreement.

18. Dispute Resolution and Arbitration – Buyer and HighCom Armor Direct agree to arbitrate all disputes, claims or controversies whether based on contract, tort, statute, or any other legal or equitable theory, arising out of or relating to (a) this Agreement or the relationship which results from this Agreement, (b) the breach, termination or validity of this Agreement, (c) the purchase or supply of any product, service, or information provided by HighCom Armor Direct, (d) events leading up to the formation of Buyer’s and HighCom Armor Direct’s relationship, and (e) any issue related to the creation of this Agreement or its scope, including the scope and validity of this paragraph. The parties shall before and as a condition to proceeding to arbitration attempt in good faith to resolve any such claim or controversy by mediation under the International Institute for Conflict Prevention & Resolution (“CPR”) Mediation Procedure then currently in effect. Unless the parties agree otherwise, the mediator will be selected from the CPR Panels of Distinguished Neutrals. Any such claim or controversy which remains unresolved 60 days after the appointment of a mediator or 60 days after good faith efforts by either party to proceed to mediation shall be finally resolved by binding arbitration in accordance with the CPR Rules for Non-Administered Arbitration then currently in effect by three independent and impartial arbitrators, none of whom shall be appointed by either party. This Agreement shall be governed by the Federal Arbitration Act, 9 U.S.C. §§ 1-16, to the exclusion of any state laws inconsistent therewith. Such arbitration shall be conducted in a city to be chosen by the arbitrators which is not the principal place of business of both parties, and the arbitrators and the parties shall conduct such arbitration in accordance with such procedures as may be necessary to permit use of the then current CPR Arbitration Appeal Procedure. Any judgment upon the award rendered by the arbitrator(s) may be entered by any court having jurisdiction thereof. In the event that either party wishes to appeal an award, the parties shall follow the then current CPR Arbitration Appeal Procedure. Buyer and HighCom Armor Direct agree not to file or join any class action or class arbitration, seek or consent to class relief, or seek or consent to the consolidation or joinder of its claims with those of any third party. If any clause within this Arbitration Provision (other than the agreement regarding the conduct of the arbitration in the preceding sentence) is found to be illegal or unenforceable, that clause will be severed from this Arbitration Provision, and the remainder of the Arbitration Provision will be given full force and effect. If such agreement regarding the conduct of the arbitration is found to be illegal or unenforceable and if the arbitrators permit a class arbitration or consolidated or joined matter to proceed, this entire Arbitration Provision will be unenforceable, and the dispute may be decided by a court. The obligations set forth in this paragraph shall survive the termination or expiration of this Agreement.

19. In addition to this Agreement, any Special Conditions of Sale set forth on the invoice issued by HighCom Armor Direct or in the current price list for the products or services sold hereunder shall apply and are incorporated by reference. HighCom Armor Direct reserves the right to reject any Order at its discretion. No Buyer purchase order terms shall be valid. Unless otherwise specified therein, title, liability for and risk of loss to Product sold hereunder passes to Buyer upon loading for shipment at HighCom Armor Direct’s producing location.

20. This Agreement shall be construed and governed by Delaware law, without regard to any applicable conflicts of law provisions, and the terms of the UCC, rather than the United Nations Convention on Contracts for the International Sale of Goods, shall apply. Except as expressly provided in any other term or condition of this Agreement, any provision hereof which is prohibited or unenforceable in any jurisdiction shall, as to such jurisdiction, be ineffective only to the extent of such prohibition or unenforceability without invalidating the remaining provisions hereof or affecting the validity or enforceability of such provision in any other jurisdiction.

21. This Agreement supersedes all prior agreements, representations and understandings between the parties (whether written or oral) with respect to its subject matter and constitutes (along with the exhibits and schedules attached hereto) a complete and exclusive statement of the terms of the agreement between the parties with respect to the provision of products or services hereunder. This Agreement shall apply to all sales made to Buyer by HighCom in the past and in the future.

22. Not by way of limitation of the unqualified nature of the foregoing, Buyer acknowledges, agrees and represents that it is not relying upon, and it has not been induced by, any representation, warranty, statement made by, or other information provided by HighCom Armor Direct in connection with its decision to purchase or use any product, service, information or technology, other than the representations and warranties made by HighCom Armor Direct as and only to the extent expressly provided in this Agreement.

23. No modification of this Agreement shall be binding upon HighCom Armor Direct unless separately contracted in writing and executed by a duly authorized representative of HighCom Armor Direct. No modification shall be affected by the acknowledgment or acceptance of purchase order forms stipulating different conditions. No pre-printed terms of any purchase orders or other documents provided or issued by the Buyer shall apply. Unless Buyer shall notify HighCom Armor Direct in writing to the contrary as soon as practicable after receipt of this invoice by Buyer, Buyer shall be deemed to have accepted the terms and conditions hereof and, in the absence of such notification, Buyer’s acceptance or use of the products, services, information or technology shall be equivalent to Buyer’s assent to the terms and conditions hereof. HighCom Armor Direct reserves the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is Buyer’s responsibility to check this page periodically for changes.

Last updated: November 11th 2025

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